Related Articles
No Internet or Network Connection
Issue: User is unable to connect to the internet or internal network. Possible Causes: Network outage Incorrect Wi-Fi or LAN connection VPN issues Solution: Disconnect and reconnect to Wi-Fi or LAN. Restart your device. Check if other users are ...
Slow Internet Connection
A slow internet connection can significantly impact productivity and online activities. Solution: Restart PC and then run a speed test if not resolved, Submit a ticket to the IT Support
Unable to Access Server or Shared Drive
Issue: User cannot access company server or shared folders. Possible Causes: Missing permissions Server downtime Network connectivity issues Solution: Ensure correct network connection. Verify access permissions with IT Support. IT Support will grant ...
Printer Not Working
Printer malfunctions are a common source of frustration, especially when printing is critical. Solution: Verify connection. Ensure the printer cable is securely plugged into both the computer and the printer as part of your troubleshooting. If ...
Zoho Desk Issue
Description: Use this article for Zoho Desk system issues. Before submitting a ticket: Refresh the browser. Try another browser. Check if the issue affects other agents.