Slow Internet Connection
A slow internet connection can significantly impact productivity and online activities.
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No Internet or Network Connection
Issue: User is unable to connect to the internet or internal network. Possible Causes: Network outage Incorrect Wi-Fi or LAN connection VPN issues Solution: Disconnect and reconnect to Wi-Fi or LAN. Restart your device. Check if other users are ...VPN Connection Issues
Issue: User cannot connect to VPN or connection drops frequently. Possible Causes: Internet instability Incorrect VPN credentials VPN client issues Solution: Verify internet connection. Restart VPN client. Re-enter credentials. IT Support will assist ...Slow Computer or Network Performance
Few things are more frustrating than waiting for a slow system to respond. Computers and networks often slow down because hardware is overloaded, the setup isn’t optimized, or too many background programs are running. Over time, this reduces ...Computer Is Slow or Freezing
Issue: The computer responds slowly, freezes, or crashes frequently. Possible Causes: Too many applications running Low disk space Pending system updates Malware or corrupted files Solution: Restart the computer. Close unused applications. Ensure ...Email Issue
Description: Use this article for email access or sending/receiving issues. Before submitting a ticket: Check internet connectivity. Log out and log back into email. Restart the email application or browser. Check mailbox storage usage. Verify email ...