Server Access Issue

Description:

Use this article if you are unable to access a company server or shared location.

Before submitting a ticket, please try the following:

1. Ensure you are connected to the company network or VPN.
2. Restart your computer and try again.
3. Confirm your username and password are correct.
4. Check if other users are facing the same issue.
5. Try accessing the server from another device (if available).
6. If access is still unavailable, submit a ticket with the server name and error message.

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