Software Application Not Opening or Crashing

Software Application Not Opening or Crashing

Alert
Issue:
An application fails to open or closes unexpectedly.

Warning
Possible Causes:
  1. Outdated software version
  2. Corrupted installation
  3. Compatibility issues

Idea
Solution:
  1. Restart the application.
  2. Restart the computer.
  3. IT Support may reinstall or update the application.
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